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10 Essential Questions To Ask Before Hiring a House Cleaner

Finding the perfect house cleaner can be a bit of a head-scratcher, can’t it? With so many services popping up, especially around Parramatta, Sydney, how do you pick the best one? Well, we’re here to make it a breeze for you. Here’s a rundown of the top ten questions to pop to your potential house cleaner. Trust us, it’s going to save you a lot of time and hassle!

1. What Cleaning Services Do You Offer?

Every home’s different, and so are cleaning needs. Whether you’re after a quick spruce-up or a deep clean, knowing what’s on offer is key. From wiping down surfaces to tackling those pesky grout lines, ensure their services tick all your boxes.

2. How Do You Set Your Rates?

Nobody likes nasty surprises, especially when it comes to bills. Find out if they charge by the hour, per room, or offer a flat rate. This way, you can budget accordingly and avoid any wallet woes.

3. Are You Insured and Bonded?

This one’s a biggie! Ensuring your cleaner is insured and bonded gives you peace of mind. If any mishaps occur, you know you’re covered. It’s not just about protecting your home; it’s about trust and security.

4. Can You Provide References?

There’s nothing quite like hearing from others who’ve used their services. A good word from a satisfied customer is worth its weight in gold. So, don’t be shy to ask for references!

5. What Cleaning Products Do You Use?

For those with kids, pets, or allergies, the type of cleaning products used is a top concern. Whether it’s eco-friendly sprays or heavy-duty bleach, knowing what’s being used on your surfaces matters.

6. How Do You Screen Your Employees?

You’re letting someone into your home, after all. Ensuring they conduct thorough background checks on their staff is essential for your safety and peace of mind.

7. What Is Your Cancellation Policy?

Life’s unpredictable, and sometimes plans change. Understanding their cancellation policy means you’re prepared for those last-minute curveballs.

8. How Do You Ensure Quality and Satisfaction?

Quality’s the name of the game. Do they have a checklist? How do they gather feedback? Ensuring they have a solid plan to uphold high standards is crucial.

9. Do You Have a Standard Cleaning Checklist?

A checklist is a sign of a professional outfit. It means they’re thorough and don’t miss a spot. Plus, it’s great for setting clear expectations – no surprises, just sparkling clean results.

10. How Do You Handle Damage or Breakage?

Accidents happen, but how they handle them is what counts. A clear policy on damage or breakage shows they take responsibility and care about your home.

Now, speaking of top-notch cleaning services, have you heard of Affordable Cleaning and Gardening Services? Based in Parramatta, Sydney, we’ve been making homes shine for over 20 years. Our team of skilled professionals is dedicated to providing quality service that meets your every need. So, if you’re on the hunt for a reliable cleaning service, why not give us a whirl? We’re just a call away!